Patient Access & Care Liaison

University of California - Los Angeles Health; Pasadena (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California - Los Angeles Health is seeking a patient liaison to support physicians and patients in assigned primary and specialty care practices. You will act as the liaison, help patients access services, and coordinate with referring physicians to ensure smooth care transitions.

Key duties include facilitating communication, referring patients to resources, and providing follow-up via telephone and EPIC/Care Connect.

Qualifications

• Ability to set priorities reflecting the relative importance of job responsibilities.
• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems.
• Ability to interact diplomatically with patients in varying health levels.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Act as a liaison for the patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians and refer patients to appropriate resources.
• Provide follow-up through telephone and EPIC/Care Connect.

Job description

University of California - Los Angeles Health is seeking a patient liaison to support physicians and patients in assigned primary and specialty care practices. You will act as the liaison, help patients access services, and coordinate with referring physicians to ensure smooth care transitions.

Key duties include facilitating communication, referring patients to resources, and providing follow-up via telephone and EPIC/Care Connect.