Neurology Patient Services Coordinator — Access & Care

UCLA Health; Pasadena (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Pasadena is seeking a dedicated staff member to support physicians and patients across primary and specialty care. You will act as a liaison, help patients access services, coordinate referrals, and ensure follow-up via telephone and EPIC/Care Connect.

The role requires strong organizational skills, the ability to manage competing priorities, and excellent communication with diverse teams. This is an onsite position with a stable, indefinite term.

Qualifications

• Requires strong prioritization and relationship-building skills.
• Excellent verbal communication and clear problem-solving.
• Ability to work with diverse faculty, staff and patients.
• Willingness to cover Community Clinics as assigned.

Responsibilities

• Serve as liaison for patients and physicians within the practice and facilitate referrals.

Skills

Prioritization

Relationship building

Verbal communication

Diplomacy

Team collaboration

Clinic coverage

Tools

EPIC/Care Connect

Job description

UCLA Health in Pasadena is seeking a dedicated staff member to support physicians and patients across primary and specialty care. You will act as a liaison, help patients access services, coordinate referrals, and ensure follow-up via telephone and EPIC/Care Connect.

The role requires strong organizational skills, the ability to manage competing priorities, and excellent communication with diverse teams. This is an onsite position with a stable, indefinite term.