Neurology Patient Services Coordinator

University of California - Los Angeles Health; Pasadena (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California - Los Angeles Health in Pasadena provides direct support to physicians and patients across primary and specialty care. The role involves acting as a liaison, helping patients access health system services, and coordinating with referring physicians to ensure smooth follow-up through telephone and EPIC/Care Connect.

The position requires strong communication, priority-setting, and the ability to work with diverse patient populations while providing coverage for clinics as

Qualifications

• Required: ability to set priorities reflecting job responsibilities.
• Required: build productive relationships with Faculty, Staff, Admin, and patients from diverse backgrounds.
• Required: transform competing demands into a productive work environment.
• Required: clearly convey complex problems verbally in formal and informal settings.
• Required: interact diplomatically and sympathetically with patients at varying health levels.
• Required: provide coverage for Community Clinics as assigned.

Responsibilities

• Act as liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.

Skills

Priority setting

Interpersonal relationships

Multitasking

Verbal communication

Diplomatic interaction

Coverage for clinics

Job description

University of California - Los Angeles Health in Pasadena provides direct support to physicians and patients across primary and specialty care. The role involves acting as a liaison, helping patients access health system services, and coordinating with referring physicians to ensure smooth follow-up through telephone and EPIC/Care Connect.

The position requires strong communication, priority-setting, and the ability to work with diverse patient populations while providing coverage for clinics as