Patient Access & Care Coordination Specialist

CentroMed; San Antonio (TX); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(B) Matching

Short-Term Disability

Long-Term Disability

Flexible Spending Account

Employee Assistance Program

Travel Reimbursement

Paid Holidays

Floating Holidays

PTO

Career Development

Résumé du poste

CentroMed in San Antonio seeks a Customer Service Representative to welcome patients, perform registration, and help coordinate health services and counseling. The CSR ensures accurate data entry, handles billing and eligibility reviews, and supports the clinic’s daily operations.

The role requires bilingual English/Spanish communication, strong clerical skills, and a customer-focused approach to ensure a positive patient experience within a community health setting.

Qualifications

• Bilingual in English and Spanish required or preferred.
• Strong customer service mindset with attention to detail.
• Experience in health care setting is a plus.

Responsabilités

• Register patients in the computer system with accurate demographic info.
• Enter charges for self-pay, insurance, and programs; balance daily totals.
• Verify eligibility for programs (Medicaid, CHIP, etc.).
• Schedule patient appointments following established protocols.
• Assist patients and visitors entering the clinic and answer phones.
• Maintain accurate encounter data and complete required documentation.

Connaissances

Bilingual English/Spanish

Customer service

Formation

High School Diploma or equivalent

Description du poste

CentroMed in San Antonio seeks a Customer Service Representative to welcome patients, perform registration, and help coordinate health services and counseling. The CSR ensures accurate data entry, handles billing and eligibility reviews, and supports the clinic’s daily operations.

The role requires bilingual English/Spanish communication, strong clerical skills, and a customer-focused approach to ensure a positive patient experience within a community health setting.