Patient Access & Care Coordination Specialist

Henry Ford Health; Michigan; On-site; USD 35,000 - 50,000; Full time

Job summary

Henry Ford Health is looking for a Patient Access Coordinator I in Michigan. This role involves coordinating services for patients, enhancing their experience, and delivering excellent customer service while collaborating with various healthcare providers.

The ideal candidate will have a high school diploma, with an associate degree preferred and 3–5 years of relevant experience, demonstrating strong communication and organizational skills. The position offers a day shift with a focus on patient care in the Hematology Oncology department.

Qualifications

• Minimum of 3–5 years progressively responsible related work experience.
• Proven performance in a multidisciplinary team setting.
• Knowledgeable of medical registration and appointment scheduling processes.

Responsibilities

• Coordinate services on behalf of the patient to enhance their experience.
• Develop relationships for ongoing care coordination.
• Maintain constructive communication with patients and providers.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Critical thinking

Education

High School diploma or G.E.D. equivalent

Associates Degree or two years of college experience

Tools

Epic registration

Medical electronic information registration systems

Job description

Henry Ford Health is looking for a Patient Access Coordinator I in Michigan. This role involves coordinating services for patients, enhancing their experience, and delivering excellent customer service while collaborating with various healthcare providers.

The ideal candidate will have a high school diploma, with an associate degree preferred and 3–5 years of relevant experience, demonstrating strong communication and organizational skills. The position offers a day shift with a focus on patient care in the Hematology Oncology department.