Physician Access & Engagement Coordinator

Henry Ford Health System; Detroit (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Tuition assistance

Dental and vision coverage

Employee wellness program

Discounts to many businesses

Job summary

Henry Ford Hospital - Detroit Main Campus is seeking a Physician Access Coordinator for a full-time, rotating shift to strengthen patient access and physician engagement across the health system.

The role focuses on coordinating between community physicians, patients, families and internal departments, driving efficient workflows, service excellence and data-informed decisions with autonomy and cross-functional collaboration.

Qualifications

• Post high school education or training preferred.
• Five (5) years of progressively more responsible experience in healthcare operations, patient access, or physician relations required.
• Advanced proficiency in medical electronic systems (Epic preferred) and data documentation.
• Strong critical thinking, problem-solving, and organizational skills.
• Demonstrated excellence in customer service, communication, and cultural sensitivity.

Responsibilities

• Serve as liaison between community physicians, patients, families, and internal departments.
• Lead initiatives that support seamless navigation, service excellence, and data-informed decision-making.
• Collaborate across clinical and administrative teams to optimize patient access and improve operational efficiency.

Skills

Epic software

Data documentation

Customer service

Communication

Cultural sensitivity

Education

Post high school education

Job description

Henry Ford Hospital - Detroit Main Campus is seeking a Physician Access Coordinator for a full-time, rotating shift to strengthen patient access and physician engagement across the health system.

The role focuses on coordinating between community physicians, patients, families and internal departments, driving efficient workflows, service excellence and data-informed decisions with autonomy and cross-functional collaboration.