Physician Access & Operations Lead

Henry Ford Health; Detroit (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Physician Access Coordinator to align physicians, patients, families, and departments, optimizing access and experience across the health system. The role requires 5 years in healthcare operations or patient access, proficiency with medical systems such as Epic, and strong customer service, communication, and data documentation.

This position supports autonomy, cross-functional collaboration, and performance improvement with rotating shifts including

Qualifications

• Five (5) years of progressively more responsible experience in healthcare operations, patient access, or physician relations required.
• Advanced proficiency in medical electronic systems (Epic preferred) and data documentation.
• Strong critical thinking, problem-solving, and organizational skills.
• Demonstrated excellence in customer service, communication, and cultural sensitivity.
• High School diploma required.

Education

High School diploma

Post high school education or training

Tools

Epic

Job description

Henry Ford Health in Detroit is seeking a Physician Access Coordinator to align physicians, patients, families, and departments, optimizing access and experience across the health system. The role requires 5 years in healthcare operations or patient access, proficiency with medical systems such as Epic, and strong customer service, communication, and data documentation.

This position supports autonomy, cross-functional collaboration, and performance improvement with rotating shifts including