Patient Access & Care Coordination Specialist

Innovative Integrated Health, Inc.; California; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

Innovative Integrated Health, Inc. is seeking a Patient Access Coordinator in California to support scheduling, referrals, and prior authorizations. You will serve as a liaison between patients and medical staff, performing order entries and ensuring timely authorization processes.

The role requires excellent communication, organizational skills, and attention to detail to enhance patient experience. Under the supervision of the Operations Manager, you will maintain documentation, provide

Qualifications

• Two years of experience in scheduling, authorization and referrals in a health care setting preferred.
• Managed care experience preferred.
• Strong customer service background.
• Knowledge of medical terminology.
• Experience working with a frail or elderly population preferred.
• EHR experience a plus.
• Health insurance experience and knowledge preferred.

Responsibilities

• Schedule patient referrals and confirm appointments.
• Process prior authorizations and maintain authorization documentation.
• Enter orders for Prior Authorization Requests.
• Make confirmation calls to outside providers and participants.
• Coordinate transportation and interpretation services for appointments as needed.
• Provide outstanding customer service and maintain positive working relationships.
• Meet daily, weekly, and monthly production goals.
• Document all activity in the EHR and respond to inquiries promptly.

Skills

Communication

Customer Service

Multitasking

Time Management

Problem Solving

Organization

Education

Associates degree in health care

Tools

Microsoft Office Suite

Windows

Job description

Innovative Integrated Health, Inc. is seeking a Patient Access Coordinator in California to support scheduling, referrals, and prior authorizations. You will serve as a liaison between patients and medical staff, performing order entries and ensuring timely authorization processes.

The role requires excellent communication, organizational skills, and attention to detail to enhance patient experience. Under the supervision of the Operations Manager, you will maintain documentation, provide