Patient Access Concierge - No Nights or Weekends

SimonMed; Mesa (AZ); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Free whole-body scans

Competitive wages

No nights/no calls/no weekends

Cross training opportunities

Medical, dental, and vision insurance

401(k) eligibility

Paid holidays

PTO

Sick Time

Job summary

SimonMed Imaging is seeking a Patient Service Specialist to guide patients through admissions, greet them, verify insurance, and process documentation with accuracy and compassion. You will support imaging centers by maintaining smooth front desk operations and delivering an exceptional patient experience.

Ideal candidates bring empathy, strong communication, attention to detail, and the ability to multitask under pressure in a healthcare setting.

Qualifications

• Must have a patient-first mindset with empathy and care.
• Experience with scheduling, insurance verification, or healthcare registration.
• Strong computer and data entry skills.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.
• Experience with EMR/PM systems preferred.
• High school diploma or equivalent required.

Responsibilities

• Greet patients and verify insurance at admission.
• Process documentation and collect demographics and payments with accuracy.
• Support front desk operations and ensure smooth patient flow.
• Collaborate with clinical, operational, and support teams.
• Handle high-volume environments with professionalism.

Skills

Patient-first mindset

Strong communication

Attention to detail

Adaptability

Reliability & accountability

Problem-solving

Education

High school diploma or equivalent

Tools

EMR/PM systems

Job description

SimonMed Imaging is seeking a Patient Service Specialist to guide patients through admissions, greet them, verify insurance, and process documentation with accuracy and compassion. You will support imaging centers by maintaining smooth front desk operations and delivering an exceptional patient experience.

Ideal candidates bring empathy, strong communication, attention to detail, and the ability to multitask under pressure in a healthcare setting.