Patient Access & Billing Specialist (Onsite)

UNC Health Careers; Apex (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Pediatrics at Apex in North Carolina seeks a motivated administrative assistant to manage patient check-in/check-out, handle billing information, and deliver strong customer service. You will enter demographic and clinical data, verify insurance, and support scheduling and documentation in a fast-paced clinical setting.

The role requires a high school diploma or GED, with preference for a medical administrative program and prior medical office experience.

Qualifications

• High school diploma or GED required; higher degree acceptable.
• Prefer completion of a medical administrative assisting program.
• Experience in a medical office preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones promptly, provides information, and performs other admin duties.
• Accurately performs patient check-in and check-out; processes insurance verification and authorization; codes visits with ICD/CPT; balances receipts; assists with billing queries; schedules appointments with demographics and clinical data.
• Orders and maintains clinical, office supplies, and equipment.
• Adheres to safety/regulatory guidelines including HIPAA and infection prevention; participates in improvement activities.
• Delivers good customer service and demonstrates teamwork.

Skills

Language skills

Computer skills

Mathematical skills

Reasoning ability

Education

High school diploma or GED

Job description

UNC Health Pediatrics at Apex in North Carolina seeks a motivated administrative assistant to manage patient check-in/check-out, handle billing information, and deliver strong customer service. You will enter demographic and clinical data, verify insurance, and support scheduling and documentation in a fast-paced clinical setting.

The role requires a high school diploma or GED, with preference for a medical administrative program and prior medical office experience.