Patient Access & Billing Specialist — Flexible Scheduling

American Family Care, Inc.; Dale City (VA); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Opportunit y for advancement

Resumo da oferta

American Family Care, Inc. in Virginia seeks a clinic receptionist/medical clerk to accurately check patients in and out, verify insurance, collect payments, and maintain patient records.

The role supports patient flow and positive patient relations in a fast-paced urgent care environment. The position requires a High School diploma or equivalent, basic computer skills, and strong customer service and communication abilities.

Qualificações

• High School diploma or equivalent required.
• Previous medical clerical experience preferred.
• Basic computer knowledge (Microsoft Office).
• Accuracy and attention to detail required.
• Positive customer service skills required.
• Well-groomed appearance and clear phone manners.

Responsabilidades

• Prepare the clinic for daily opening and setup registration packets.
• Greet patients and collect insurance information and IDs.
• Register patients and verify insurance accurately and timely.
• Process patient payments and handle billing issues.
• Provide excellent customer service and assist with follow-up appointments.
• Balance daily charges and reconcile cash/credit card payments.
• Complete closing procedures and secure financial assets.
• Maintain complete and accurate documentation.
• Perform other duties as assigned.

Conhecimentos

Customer service

Phone etiquette

Attention to detail

Professional appearance

Communication skills

Formação académica

High School diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

American Family Care, Inc. in Virginia seeks a clinic receptionist/medical clerk to accurately check patients in and out, verify insurance, collect payments, and maintain patient records.

The role supports patient flow and positive patient relations in a fast-paced urgent care environment. The position requires a High School diploma or equivalent, basic computer skills, and strong customer service and communication abilities.