Patient Access Specialist — Flexible Schedule & Benefits

American Family Care Lyndhurst; Lyndhurst (NJ); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Flexible schedule

Job summary

American Family Care Lyndhurst is seeking a friendly medical receptionist to accurately check patients in and out, verify insurance, collect payments, and maintain patient records. You will help maintain patient flow and provide positive patient relations in a fast-paced clinic.

Responsibilities include greeting patients, registering them, verifying insurance, handling payments, and supporting follow-up appointments and documentation requests with attention to detail and a professional demeanor.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Skills

Microsoft Office

Phone etiquette

Customer service

Education

High School diploma or equivalent

Job description

American Family Care Lyndhurst is seeking a friendly medical receptionist to accurately check patients in and out, verify insurance, collect payments, and maintain patient records. You will help maintain patient flow and provide positive patient relations in a fast-paced clinic.

Responsibilities include greeting patients, registering them, verifying insurance, handling payments, and supporting follow-up appointments and documentation requests with attention to detail and a professional demeanor.