Patient Access Specialist — Flexible Hours & Benefits

American Family Care, Inc.; Orlando (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Small company environment

Flexible scheduling

Paid time off

Health insurance

Dental insurance

Retirement plan

Job summary

American Family Care, Inc. seeks a frontline medical office clerk to support patient check-in/check-out, verify insurance, collect payments, and maintain accurate records. The role emphasizes friendly patient service and efficient clerical workflow.

The position involves greeting patients, handling registrations, updating insurance details, and supporting billing processes in a fast-paced clinic environment.

Qualifications

• High School diploma or equivalent required.
• Previous medical clerical experience preferred.
• Strong attention to detail and accurate data entry.

Responsibilities

• Check patients in and out, verify insurance, and collect payments.
• Maintain patient records and accounts, ensuring accurate documentation.
• Greet patients and collect initial paperwork and IDs/insurance cards.
• Register patients and update records; verify insurance timely and accurately.
• Balance daily charges and handle cash, checks, and card transactions.
• Respond to patient needs with excellent customer service and assist with follow-up appointments.

Skills

Customer service

Attention to detail

Phone manners

Data entry

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

American Family Care, Inc. seeks a frontline medical office clerk to support patient check-in/check-out, verify insurance, collect payments, and maintain accurate records. The role emphasizes friendly patient service and efficient clerical workflow.

The position involves greeting patients, handling registrations, updating insurance details, and supporting billing processes in a fast-paced clinic environment.