Patient Access & Billing Specialist

Duke University Health System; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Duke University Health System is seeking a Patient Revenue Management professional to support the clinic revenue cycle, involving patient check-in/out, charge posting, and cash management. The role emphasizes accurate data entry, communication with patients, and coordination of billing processes within the Duke Health system.

The position supports scheduling, registration, and referral management, aiming to streamline billing and payments while ensuring high-quality patient service and adherence

Qualifications

• Minimum of one year of work experience in directly communicating and providing services to patients or the public.
• Experience coordinating multiple tasks in a healthcare setting preferred.
• Strong verbal and written communication; knowledge of medical terminology and telephone etiquette.

Responsibilities

• Coordinate and participate in daily clinic preparation, patient check in/out, charge posting, cash management, and scheduling.
• Check-in patients, verify demographic data, collect co-payments, and schedule tests and procedures.
• Explain billing to patients according to PRMO policies; prepare encounter forms; coordinate labs/procedures.

Skills

Verbal communication

Written communication

Data entry

Medical terminology

Education

High school diploma or equivalent

Tools

Maestro Care

Job description

Duke University Health System is seeking a Patient Revenue Management professional to support the clinic revenue cycle, involving patient check-in/out, charge posting, and cash management. The role emphasizes accurate data entry, communication with patients, and coordination of billing processes within the Duke Health system.

The position supports scheduling, registration, and referral management, aiming to streamline billing and payments while ensuring high-quality patient service and adherence