Patient Access & Billing Specialist

BHMG Lifespan Physician Group, Inc., d/b/a Brown Health Medical Group; Massachusetts; On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health is hiring a Patient Service Representative to manage front-desk duties, verify patient information, and process registrations and payments.

The role involves greeting patients, scheduling appointments, obtaining referrals, and ensuring accurate billing and confidentiality. This full-time position is based in Massachusetts and requires strong communication skills.

Qualifications

• Two years' experience in a physician's medical office practice.
• Proficient in English and computer appointment scheduling.
• Knowledge of billing codes, referrals, and authorizations.

Responsibilities

• Oversees patient financial processes to ensure payments are collected at time of service.
• Verifies demographics, referrals, authorizations, billing codes, and diagnoses.
• Completes end-of-day batch and reconciles schedule with payments within established time frames.
• Provides clerical support and orients new employees on department policies.
• Maintains privacy and confidentiality of patient information.
• Travel to satellite offices may be required.

Skills

Interpersonal skills

Communication

English proficiency

Scheduling

Education

Medical Office Management/Medical Secretary program

Tools

Scheduling software

Job description

Brown University Health is hiring a Patient Service Representative to manage front-desk duties, verify patient information, and process registrations and payments.

The role involves greeting patients, scheduling appointments, obtaining referrals, and ensuring accurate billing and confidentiality. This full-time position is based in Massachusetts and requires strong communication skills.