Patient Care Admin: Check-In, Scheduling & Billing

UNC REX Healthcare; Apex (NC); On-site; USD 25,000 - 34,000; Full time

Job summary

UNC Health Pediatrics at Apex in Apex, NC seeks a medical administrative assistant to support patient check-in/check-out, billing, and scheduling. The role requires strong customer service and computer skills, with a focus on accuracy and HIPAA compliance.

Responsibilities include handling insurance verification, coding visits, and coordinating with healthcare teams. A high school diploma or GED is required; medical office experience is preferred. This is an onsite, full-time position.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program.
• Previous experience in a medical office is preferred.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, answers phones in a timely and professional manner, and provides information.
• Accurately performs patient check in and check out procedures, handles insurance verification and codes visits (ICD/CPT), balances daily receipts, and answers billing questions.
• Schedules patient appointments entering demographic and clinical information into the system and coordinates with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with HIPAA, OSHA, and infection prevention policies and participates in performance improvement activities.
• Demonstrates good customer service and teamwork when interacting with patients, families, and staff.

Skills

Language skills

Mathematical skills

Computer skills

Reasoning ability

Education

High school diploma or GED

Medical administrative assisting program

Job description

UNC Health Pediatrics at Apex in Apex, NC seeks a medical administrative assistant to support patient check-in/check-out, billing, and scheduling. The role requires strong customer service and computer skills, with a focus on accuracy and HIPAA compliance.

Responsibilities include handling insurance verification, coding visits, and coordinating with healthcare teams. A high school diploma or GED is required; medical office experience is preferred. This is an onsite, full-time position.