Patient Access & Benefits Specialist (Call Center)

ECU Health; Greenville (NC); Vor Ort; USD 22.000 - 31.000; Vollzeit

Zusammenfassung

ECU Health is seeking a Patient Registration Specialist to perform patient registration and provide insurance benefits interpretation and counseling in a healthcare call center environment.

The role requires strong communication, detail orientation, organization, and multitasking in a fast-paced setting; 2 years of customer service experience and 1–2 years in registration/billing are preferred.

Qualifikationen

• High School or GED required.
• Associate degree preferred; Bachelor’s degree preferred.
• 2 years of customer service required.
• 1–2 years of registration/billing experience in healthcare preferred.

Aufgaben

• Performs patient registration.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of third party payer regulations.
• Performs patient and customer relations.
• Completes other duties as assigned.

Kenntnisse

Communication skills

Detail orientation

Organizational skills

Multitasking

Customer service

Basic computer skills

Ausbildung

High School or GED

Associate degree

Bachelor’s degree

Jobbeschreibung

ECU Health is seeking a Patient Registration Specialist to perform patient registration and provide insurance benefits interpretation and counseling in a healthcare call center environment.

The role requires strong communication, detail orientation, organization, and multitasking in a fast-paced setting; 2 years of customer service experience and 1–2 years in registration/billing are preferred.