Patient Access Pro III: Pain Management

ECU Health; Greenville (NC); On-site; USD 23,000 - 34,000; Full time

Job summary

ECU Health in Greenville, NC seeks a Registration Professional responsible for first impressions and efficient pre-registration and financial clearance for both outpatient and inpatient services.

The role includes collecting demographic data, verifying insurance, securing authorizations, and coordinating referrals while serving as the main liaison for patients and families. Strong communication and MS Office skills are essential.

Qualifications

• Minimum 5 years of customer service experience required.
• 2–4 years of Registration, Scheduling and Insurance Authorization experience in a healthcare setting preferred.
• Excellent communication, detail orientation, organization and multitasking skills required.

Responsibilities

• Perform pre-arrival duties related to pre-registration and financial clearance for outpatient and inpatient services.
• Collect accurate demographic and financial data to ensure hospital bills are paid by third party payers or patients.
• Verify insurance eligibility, coordinate referrals and secure necessary authorizations.
• Act as primary liaison for patients receiving professional and hospital services.

Skills

Customer service

Registration

Scheduling

Insurance authorization

Education

High School or GED

Associate degree preferred

Bachelor's degree preferred

Tools

Microsoft Office

EPIC

Medical office workflows

Job description

ECU Health in Greenville, NC seeks a Registration Professional responsible for first impressions and efficient pre-registration and financial clearance for both outpatient and inpatient services.

The role includes collecting demographic data, verifying insurance, securing authorizations, and coordinating referrals while serving as the main liaison for patients and families. Strong communication and MS Office skills are essential.