Patient Access Associate I – Caring Front Desk Role

SSM Health; Centralia (IL); On-site; USD 21,000 - 34,000; Full time

Job summary

SSM Health St. Mary's Hospital - Centralia, IL is seeking a Full Time Patient Access Representative. The role requires experience with EHR and patient registration, strong computer skills, and excellent customer service ability.

Schedule includes variable shifts with weekend/holiday rotations. The position emphasizes teamwork, fast-paced environment, and helping patients navigate registrations and procedures.

Qualifications

• Experience with EHR and patient registration preferred.
• Proficient computer skills.
• Excellent customer service skills.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures efficiently, coordinating and communicating times and locations.
• Assists with coordination of insurance pre-certification/authorization.
• Provides counseling to patient regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Skills

EHR experience

Patient registration

Customer service

Education

High School diploma/GED or 10 years of work experience

Job description

SSM Health St. Mary's Hospital - Centralia, IL is seeking a Full Time Patient Access Representative. The role requires experience with EHR and patient registration, strong computer skills, and excellent customer service ability.

Schedule includes variable shifts with weekend/holiday rotations. The position emphasizes teamwork, fast-paced environment, and helping patients navigate registrations and procedures.