Patient Access Associate- Emergency Department

MaineHealth Accountable Care Organization; Biddeford (ME); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Collaborative team culture

Leadership that listens and cares

Strong focus on patient experience

Training and growth opportunities

Job summary

MaineHealth Accountable Care Organization in Biddeford, ME is seeking a Patient Access Associate for the Emergency Department. On-site role handling patient registration, insurance verification, admissions, and follow-up to ensure a smooth patient journey.

This entry-level position emphasizes teamwork, compassionate communication, and accuracy with electronic systems. Per diem schedule offers flexible hours, including evenings, weekends, and holidays, with opportunities to grow within

Qualifications

• High school diploma or GED preferred.
• Minimum of one year healthcare experience within MaineHealth Patient Access.
• Computer and data entry experience with Microsoft Word, e-mail, and internet communication, and the ability to work accurately with electronic systems.

Responsibilities

• Register patients and verify insurance at the point of arrival.
• Assist admissions and coordinate patient flow with clinical teams.
• Support the patient journey through follow-up and documentation.
• Collaborate with care teams to ensure a positive patient experience.

Skills

Data entry

Electronic systems

Microsoft Word

Email

Education

High school diploma or GED

Tools

Microsoft Word

Email

Internet

Job description

Patient Access Associate- Emergency Department

Location: Biddeford, ME
Facility: Maine Medical Center
Schedule: Per Diem
Shift: Varies
Job Category: Clerical/Administrative Support
Req #: 88822
Date Posted: Oct 2, 2026

Emergency Dept Patient Access Rep (On-Site | Biddeford, ME)

Join a close-knit, team-oriented Emergency Department just 15 minutes from Portland—at MMC Biddeford.

In this entry-level role, you’ll work side-by-side with clinical teams as the first point of contact for patients and families. You’ll support the patient journey through registration, insurance verification, admissions, and follow-up—helping create a positive experience during critical moments.

• Collaborative, supportive team culture
• Leadership that listens and cares
• Strong focus on patient experience
• Training and growth opportunities

Fast-paced, meaningful work where your compassion, communication, and teamwork make a real impact every day. Perfect for college students or anyone looking to get their foot in the door in healthcare.

This role provides coverage for open shifts due to PTO, callouts, and fluctuating volumes, with hours that vary week to week based on departmental needs and are not guaranteed. Candidates must be flexible and willing to pick up shifts as they become available, including evenings, weekends, and holidays as needed.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Minimum of one year healthcare experience within MaineHealth Patient Access.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $21.97to $29.28 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

If you have questions about this role, please contact [emailprotected]