Patient Access Associate - Hospital Registration

MaineHealth Accountable Care Organization; Biddeford (ME); On-site; USD 27,000 - 33,000; Full time

Job summary

MaineHealth Accountable Care Organization in Biddeford, ME is seeking a Patient Access Associate - Hospital Registration to join the on-site team. You’ll be the first contact for patients and families, supporting registration, admissions, and insurance verification to ensure a smooth patient journey.

This entry-level role emphasizes compassion, accurate data entry, and teamwork within a collaborative healthcare environment.

Qualifications

• High school diploma or GED preferred.
• Related experience in healthcare or customer service is preferred.
• Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Word

Email

Internet

Job description

Patient Access Associate - Hospital Registration

Patient Access Rep(On-Site | Biddeford, ME)
Req 92169

Join a close-knit, team-oriented Patient Access Department just 15 minutes from Portland—at MMC Biddeford.

In this entry-level role, you’ll work side-by-side with clinical teams as the first point of contact for patients and families. You’ll support the patient journey through registration, insurance verification, admissions, and follow-up—helping create a positive experience during critical moments.

• Collaborative, supportive team culture
• Leadership that listens and cares
• Strong focus on patient experience
• Training and growth opportunities

Fast-paced, meaningful work where your compassion, communication, and teamwork make a real impact every day. Perfect for college students or anyone looking to get their foot in the door in healthcare.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.