Patient Access Associate — Compassionate Check-In & Care

R1-Rc; Wichita (KS); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Wichita, KS is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care.

You will support check-in, gather demographics, verify insurance, collect co-pays, and provide cost estimates in a fast-paced environment. Responsibilities include navigating multiple systems, answering questions with clarity and compassion, and collaborating with care teams to ensure smooth patient flow.

Qualifications

• Exceptional customer service experience and strong communication skills.
• Ability to multitask in a fast-paced environment.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients with the check-in process across multiple systems.
• Answer phones and gather accurate patient information quickly.
• Collect co-pays and provide cost estimates when applicable.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Wichita, KS is seeking a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care.

You will support check-in, gather demographics, verify insurance, collect co-pays, and provide cost estimates in a fast-paced environment. Responsibilities include navigating multiple systems, answering questions with clarity and compassion, and collaborating with care teams to ensure smooth patient flow.