Patient Access & Registration Specialist

R1-Rc; Wichita (KS); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Customer Service Representative in Wichita, KS to assist patients during hospital registration. You’ll answer phones, collect information, and input data across multiple systems with accuracy while showing compassion to patients and families.

Training is provided for healthcare-specific processes and privacy requirements. We look for a quick learner who can multitask and adapt to varying patient needs.

Qualifications

• High School Diploma or GED required.
• Excellent customer service experience required.
• Medical experience preferred.

Responsibilities

• Answer phones and input information in a busy hospital registration setting.
• Input patient details across multiple screens and programs with accuracy.
• Collaborate with clinicians and staff to ensure smooth registrations and patient flow.
• Provide compassionate communication to ease patient anxiety during check-in.

Skills

Customer service

Typing

Phone handling

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative in Wichita, KS to assist patients during hospital registration. You’ll answer phones, collect information, and input data across multiple systems with accuracy while showing compassion to patients and families.

Training is provided for healthcare-specific processes and privacy requirements. We look for a quick learner who can multitask and adapt to varying patient needs.