Patient Access Associate: Caring Concierge (Sign-On Bonus)

Jobtome; Hastings (NE); Sur place; USD 22 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Résumé du poste

UnitedHealth Group is seeking a Patient Access Representative Associate to greet patients, collect demographic and insurance data, and guide them through the registration process. The role involves checking in patients, ensuring paperwork is complete, and directing them to the appropriate appointment or procedure.

Responsibilities include verifying insurance details, resolving registration issues, and assisting with financial assistance where needed.

Qualifications

• 6+ months of customer service experience in an office/hospital setting.
• Intermediate level of proficiency with Microsoft Office products.
• Ability to work every other Friday & Saturday from 10:30pm - 7:00am.
• Must be 18 years of age or older.

Responsabilités

• Greets and welcomes patient in person.
• Collects demographic and insurance information.
• Checks in and interviews patients to complete paperwork.
• Directs patient to their appointment or procedure.
• May assist in scheduling add-on appointments.
• Document issues and resolutions in EMR.
• Verify insurance eligibility and benefits information for payers.

Connaissances

Customer service

Office software

Revenue Cycle

General office experience

Outils

Epic

Description du poste

UnitedHealth Group is seeking a Patient Access Representative Associate to greet patients, collect demographic and insurance data, and guide them through the registration process. The role involves checking in patients, ensuring paperwork is complete, and directing them to the appropriate appointment or procedure.

Responsibilities include verifying insurance details, resolving registration issues, and assisting with financial assistance where needed.