Patient Access Advocate — Part-Time (Michigan)

spectrumhealth; Kentwood (MI); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Comprehensive benefits package

On-demand pay program

Discounts directory with deals

Identity theft protection

Retirement options with match

Résumé du poste

Corewell Health in Michigan is seeking a part-time Patient Access Specialist to assist patients, providers, and staff in accessing services and resolving questions. You will educate members about benefits and navigate enrollment and billing inquiries, delivering consistent, high-quality service.

You will work 20 hours per week, 10:30 a.m. to 2:30 p.m., Monday through Friday, at the Breton site in Kentwood. This role emphasizes teamwork, accuracy, and adherence to safety and corporate guidelines.

Qualifications

• Minimum 1 year of relevant experience
• High School Diploma or equivalent
• Preferred Associate's degree

Responsabilités

• Analyzes, evaluates, and responds to service inquiries from members and providers.
• Educates customers on benefits, eligibility, verification, authorization, and billing.
• Escalates complex issues to ensure positive outcomes and timely resolution.
• Assists with enrollment changes and sharing member information with appropriate departments.
• Documents interactions in the system and supports scheduling duties as needed.

Formation

High School Diploma or equivalent

Associate's degree

Description du poste

Corewell Health in Michigan is seeking a part-time Patient Access Specialist to assist patients, providers, and staff in accessing services and resolving questions. You will educate members about benefits and navigate enrollment and billing inquiries, delivering consistent, high-quality service.

You will work 20 hours per week, 10:30 a.m. to 2:30 p.m., Monday through Friday, at the Breton site in Kentwood. This role emphasizes teamwork, accuracy, and adherence to safety and corporate guidelines.