Patient Access Advocate – Day Shift & Payer Support

hendricks; Brownsburg (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Hendricks Hospital in Brownsburg is seeking a Full-time Patient Access Specialist for 1st shift. You will process pre-registrations and registrations, collect demographics and insurance details by phone or in person, and prepare packets for various patient types.

Responsibilities include scanning insurance cards, entering data, confirming room assignments, obtaining signatures, and guiding patients to the proper departments.

Qualifications

• High school diploma or equivalent with emphasis on office skills.
• Vocational prep or on-the-job computer experience; medical terminology and healthcare office experience helpful.

Responsibilities

• Process pre-registration and registrations accurately to avoid duplicates and ensure correct demographics and insurance data.
• Scan insurance cards, enter/verify data, and obtain room assignments and signatures as needed.
• Assist in directing patients and handling Medicare Secondary Payer questionnaires and related follow-ups.

Skills

Customer service

Data entry

Phone communication

Attention to detail

Education

High school diploma or equivalent

Tools

EMR systems

Computer systems

Medical terminology

Job description

Hendricks Hospital in Brownsburg is seeking a Full-time Patient Access Specialist for 1st shift. You will process pre-registrations and registrations, collect demographics and insurance details by phone or in person, and prepare packets for various patient types.

Responsibilities include scanning insurance cards, entering data, confirming room assignments, obtaining signatures, and guiding patients to the proper departments.