Patient Access & Admissions Specialist

Community Hospital of Huntington Park; Huntington Park (CA); On-site; USD 32,000 - 44,000; Full time

Job summary

Community Hospital of Huntington Park in Huntington Park, CA is hiring a Patient Access Representative (Full Time, Day shift). The PAR serves as the first contact for patients and visitors, guides them through admissions, verifies insurance, collects demographics and payments, and ensures timely processing of forms and authorizations.

The role requires strong communication, bilingual English/Spanish preferred, HIPAA compliance, and the ability to maintain professionalism under pressure.

Qualifications

• At least one year of experience in customer service.
• Experience in healthcare setting preferred.
• Bi-lingual in English and Spanish preferred; speak/read/write English proficiently.

Responsibilities

• Greet patients and visitors, collect demographics and insurance information.
• Verify insurance eligibility and benefits; explain forms and obtain signatures.
• Collect copays and payments; route documents and messages to staff.
• Maintain HIPAA compliance and uphold AIDET standards; assist with admissions.

Skills

Customer service

Bilingual English/Spanish

Communication skills

HIPAA awareness

Job description

Community Hospital of Huntington Park in Huntington Park, CA is hiring a Patient Access Representative (Full Time, Day shift). The PAR serves as the first contact for patients and visitors, guides them through admissions, verifies insurance, collects demographics and payments, and ensures timely processing of forms and authorizations.

The role requires strong communication, bilingual English/Spanish preferred, HIPAA compliance, and the ability to maintain professionalism under pressure.