Patient Access & Admissions Pro II

Southern California Hospitals; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Southern California Hospitals seeks a Patient Access Rep II to coordinate smooth admission for inpatients and outpatients. You will collect accurate patient information and explain hospital policies and procedures to patients and families.

The role requires strong communication, multitasking, and computer skills, with experience in admitting offices or PBX operations preferred. You will ensure successful intake while protecting patient confidentiality.

Qualifications

• Two years of admitting office and/or PBX operator experience.
• High School Diploma or GED.
• Basic understanding of medical terminology.
• Excellent written and verbal communication skills in English.
• Strong time management skills.
• Ability to multitask and maintain a work pace appropriate to workload.
• Computer literacy and proficiency.
• Must demonstrate customer service skills appropriate to the job.
• Hospital Fire and Life Safety Card within 30 days of hire date (Hollywood and Van Nuys only).

Responsibilities

• Registers all patients according to department procedures and completes admission forms accurately.
• Verifies insurance, collects payments, and prepares financial folders.
• Operates PBX and routes calls professionally; performs paging when required.
• Ensures physicians are authorized to admit patients and handles delinquency referrals.
• Maintains confidentiality of patients, families, employees and visitors.

Skills

Communication skills (written and oral

Time management

Multitasking

Computer literacy

Customer service skills

Medical terminology familiarity

PBX operation

Attention to detail

Education

High School Diploma or GED

Tools

PBX system

Optimum Master Patient Index

Job description

Southern California Hospitals seeks a Patient Access Rep II to coordinate smooth admission for inpatients and outpatients. You will collect accurate patient information and explain hospital policies and procedures to patients and families.

The role requires strong communication, multitasking, and computer skills, with experience in admitting offices or PBX operations preferred. You will ensure successful intake while protecting patient confidentiality.