Patient Access & Administrative Support Specialist

Keystone Behavorial Health; Rock Hill (SC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Advancement opportunities

Paid time off

Training & development

Wellness resources

401(k)

401(k) matching

Employee discounts

Zusammenfassung

Keystone Behavioral Health is seeking a highly organized Administrative Assistant to support daily operations, greet visitors, and manage front desk responsibilities. This role requires strong customer service skills and the ability to maintain professionalism in a busy behavioral health setting.

Responsibilities include assisting with patient access, coordinating with staff on documentation and payer processes, and utilizing MS Office tools.

Qualifikationen

• High school diploma and 2+ years of customer service experience.
• Associate's or Bachelor's degree and 2+ years of customer service experience.
• Working knowledge of computers; strong written and verbal communication.

Aufgaben

• Greet visiting staff and clients at the front desk; manage lobby and reception activities.
• Provide courteous service to patients and visitors by phone and in person.
• Support patient access with documentation, scheduling, and payer coordination as needed.
• Assist with self-pay collections following agency policies and procedures.
• Coordinate with administrative and clinical staff to facilitate timely authorizations and claims processing.
• Utilize MS Office and medical records software; pursue online training to improve proficiency.

Kenntnisse

Customer service

Ausbildung

High school diploma

Associate's or Bachelor's degree

Tools

MS Office / Computer apps

Jobbeschreibung

Keystone Behavioral Health is seeking a highly organized Administrative Assistant to support daily operations, greet visitors, and manage front desk responsibilities. This role requires strong customer service skills and the ability to maintain professionalism in a busy behavioral health setting.

Responsibilities include assisting with patient access, coordinating with staff on documentation and payer processes, and utilizing MS Office tools.