Path to GM: Assistant General Manager, Gym & Retail Leader

Planet Fitness - Glow Brands; Shepherdsville (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance options (Medical, Dnt

Life Insurance & Disability Coverage

Paid Time Off and 7 Holidays

401(k) with Company Match

Daily Pay Options

Free Gym Access

Free Tanning

Free Wellness Spa Services

Professional Development & Training

Casual Dress Code

Employee Discounts

Exclusive Discounts at Outside Retail

Flexible Scheduling

Job summary

Planet Fitness - Glow Brands in Shepherdsville, KY seeks an Assistant General Manager to oversee gym operations and deliver a top-tier, Judgement Free member experience while driving financial success. The role calls for retail management experience, strong customer service, and team leadership to grow within the Planet Fitness enterprise.

The position offers potential advancement to General Manager, competitive benefits, and a schedule reflecting a full-time leadership role.

Qualifications

• Superior customer service skills, preferably in the fitness industry.
• Experience as a Member Service Representative at Planet Fitness is preferred but not required.
• Strong supervisory, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Suite).
• High school diploma/GED equivalent required.
• Must be 18 years of age or older.

Responsibilities

• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
• Assist in maintaining a welcoming atmosphere for all members and guests and ensure staff follows superior customer service guidelines.
• Assist with staff management and provide backup support to Club Manager as needed.
• Assist in scheduling and supervising staff.
• Oversee member service to ensure a superior experience at all times.
• Handle front desk activities, phone inquiries and member sign-ups.
• Assist in tours for prospective members and address member requests.

Skills

Customer service

Staff supervision

Team leadership

Communication

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Planet Fitness - Glow Brands in Shepherdsville, KY seeks an Assistant General Manager to oversee gym operations and deliver a top-tier, Judgement Free member experience while driving financial success. The role calls for retail management experience, strong customer service, and team leadership to grow within the Planet Fitness enterprise.

The position offers potential advancement to General Manager, competitive benefits, and a schedule reflecting a full-time leadership role.