Assistant Gym Manager - Growth & Member Experience

Planet Fitness - Glow Brands

Pikeville (KY)

On-site

USD 50,000 - 70,000

Full time

14 days+
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Benefits offered by this job

Health Insurance
Life Insurance
PTO & Holidays
Flexible Scheduling
401(k) with Company Match
Daily Pay Options
Free Gym Access
Free Tanning
Free Wellness Spa Services
Employee Discounts
Professional Development & Training
Casual Dress Code
Free Work Shirt

Job summary

Planet Fitness - Glow Brands in Pikeville, KY seeks an Assistant General Manager to help oversee gym operations and deliver a welcoming, Judgement-Free member experience while driving club profitability. You will lead staff, recruit, train, and ensure high service standards.

A retail management background and strong customer service are preferred, with opportunities for advancement and a competitive benefits package including health insurance, PTO and scheduling flexibility.

Qualifications

  • Superior customer service skills, preferably in the fitness industry.
  • Experience supervising a team and managing staff.
  • Diploma or degree not required but a high school/GED is needed.
  • Proven ability to recruit, train and develop staff.

Responsibilities

  • Assist in recruiting, hiring, training and developing a high performing staff.
  • Maintain a welcoming atmosphere and ensure superior customer service.
  • Provide backup support to Club Manager and supervise scheduling.
  • Oversee front desk activities and member services.
  • Handle member inquiries, tours and sign-ups.
  • Help maintain cleanliness and facility upkeep.
  • Manage supplies within budget and track club statistics.

Skills

Customer service
Team leadership
Staff management
Recruiting
Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Planet Fitness - Glow Brands in Pikeville, KY seeks an Assistant General Manager to help oversee gym operations and deliver a welcoming, Judgement-Free member experience while driving club profitability. You will lead staff, recruit, train, and ensure high service standards.

A retail management background and strong customer service are preferred, with opportunities for advancement and a competitive benefits package including health insurance, PTO and scheduling flexibility.

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