Passenger Services Training Leader: Safety & Compliance

Worldwide Flight Services (WFS); Las Vegas (NV); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

DailyPay

On the spot awards

Medical options

Travel discounts

Wellness programs

401k program

Internal mobility

Job summary

Worldwide Flight Services is seeking an Instructor, Passenger Services based at a Las Vegas station to deliver initial and recurrent safety, security, and procedural training for airport passenger service agents. The role ensures compliance with company standards and applicable regulations, maintains training records, and supports audits.

Based at the local station, the instructor focuses on training initiatives and reports to Corporate Training, collaborating with station operations to ensure

Qualifications

• Must know all Federal Air Regulations related to passenger ground handling operations and WFS procedures.
• 2 years of customer service experience, preferably airline/hospitality.
• Comply with WFS site security plan.
• Report security breaches or non-compliance to managers or via the reporting program.

Responsibilities

• Conduct initial and recurrent training for passenger service and ground handling operations.
• Ensure compliance with TSA, FAA, DOT, airport authority, and U.S. Customs & Border Protection regulations.
• Maintain and audit training records; update local training manuals and SOPs.
• Train personnel on new procedures and regulatory requirements.
• Support audits, documentation reviews, and passenger processing compliance.
• Perform training-related administrative tasks and data entry.
• Assist in station operations as needed.
• Communicate effectively with employees and management; work independently with minimal supervision.
• Perform duties in variable airport and weather conditions.

Skills

FAA regulations knowledge

Customer service

Leadership

English proficiency

Computer skills

Job description

Worldwide Flight Services is seeking an Instructor, Passenger Services based at a Las Vegas station to deliver initial and recurrent safety, security, and procedural training for airport passenger service agents. The role ensures compliance with company standards and applicable regulations, maintains training records, and supports audits.

Based at the local station, the instructor focuses on training initiatives and reports to Corporate Training, collaborating with station operations to ensure