Passenger Services Specialist: Wheelchair Support

Huntleigh USA Corporation; Manchester (NH); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Paycom - ATS seeks a Passenger Service Attendant – Wheelchair Agent/cabin cleaner to assist airline passengers requiring wheelchair support and comfort. The role focuses on safe transport, information delivery, and maintaining a positive passenger experience.

This on-site position requires weekend work, reliable transportation, and the ability to pass drug and alcohol testing. Training will be provided for Huntleigh and airline-specific standards, with adherence to TSA procedures and safety

Qualifications

• Must be able to read, write, speak, and follow verbal and written instructions in English.
• High School Diploma, GED or equivalent may be required in some locations.
• Must have reliable transportation.
• Must have a reliable telephone number for contact.
• Ability to pass a drug and alcohol test as required (DOT or Non DOT).
• Must complete any applicable Huntleigh and airline specific training as required.

Responsibilities

• Transport passengers safely to and from required locations ensuring awareness of hazards.
• Provide special assistance, information, and directions to passengers as needed.
• Project a positive and friendly image when interacting with passengers, airlines, staff, and the public.
• Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers.
• Comply with TSA checkpoint screening requirements and processes.
• Complete incident reports for accidents and unusual events while transporting passengers.
• Complete wheelchair logs to document pushes.
• Perform other duties as required.

Skills

Customer service

English proficiency

Communication skills

Observation alertness

Education

High School Diploma or GED

Job description

Paycom - ATS seeks a Passenger Service Attendant – Wheelchair Agent/cabin cleaner to assist airline passengers requiring wheelchair support and comfort. The role focuses on safe transport, information delivery, and maintaining a positive passenger experience.

This on-site position requires weekend work, reliable transportation, and the ability to pass drug and alcohol testing. Training will be provided for Huntleigh and airline-specific standards, with adherence to TSA procedures and safety