Passenger Service Agent

Menzies Aviation; Bangor (ME); On-site; USD 18,184 - 25,898; Part time

Job summary

Menzies Aviation in Bangor, Maine is seeking a motivated team member for passenger services. You will assist passengers with check-in for their flights, ensuring that all documentation is verified and boarding passes are provided correctly. Candidates must be at least 18 years old, possess a valid Driver’s License, and be able to work flexible shifts.

The role involves both indoor and outdoor work under various weather conditions, requiring the ability to lift up to 70 lbs. The company is committed to a safe working environment and encourages diversity.

Qualifications

• Must be at least 18 years of age.
• Possess a valid Driver’s License and FAA required identification.
• Must be available for variable shifts including weekends and holidays.

Responsibilities

• Check-in passengers for flights.
• Verify ticket and seat reservations.
• Connect and disconnect Jetway/stairs as necessary.

Skills

Computerized check-in

Documentation verification

Communication in English

Job description

BGR-US2 289 Godfrey Blvd Suite #14 Bangor, ME 04401, USA

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time‑critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

As a member of our passenger services team, you will be assisting passengers and their property to arrive safely at their destinations.

Responsibilities

• Computerized check‑in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on‑board count.
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.

Safety & Compliance

You will have a responsibility and duty while at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Qualifications

• Must be at least 18 years of age.
• Possess / maintain a valid Driver’s License and other FAA required identification / seals.
• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is done indoors and outdoors – must be comfortable working in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Pay: $16.00 hourly

Diversity

Menzies Aviation is a committed equal opportunity employer and encourages applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.