PartTime Sales and Marketing Associate

DivaDance; Austin (TX); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Hourly pay

Free dance classes

Flexible, fun, and supportive team

Growth opportunities

Job summary

DivaDance in Austin, TX is seeking a Client Concierge to drive client experience and revenue growth at our studio. You will lead sales operations, book new leads, and ensure every client has an exceptional, memorable experience from the moment they walk into class.

Join a flexible, supportive team offering growth opportunities, free dance classes, and a dynamic, values-driven culture. Must be available for at least 5 evening/weekend shifts and eligible to work in the US.

Qualifications

• Must have customer service or sales background.
• Excellent verbal and written communication.
• Ability to use basic tech and social media tools.
• Available for 5 evening/weekend shifts.

Responsibilities

• Welcome and check in clients
• Conduct needs analysis with new clients and introduce membership options
• Proactively reach out to leads via text, email, and social media
• Follow up with no-shows, late cancels, and old leads to rebook and reconnect
• Help book intro classes and support membership sales goals
• Make end-of-class announcements and promote studio events
• Capture and share class content for social media
• Keep accurate sales notes and update lead records in our CRM
• Collaborate with instructors and team to ensure a great client experience

Skills

Customer service experience

Sales experience

Strong communication

Social media savvy

Tech comfortable

Job description

About Us

DivaDance® is a sexy, sweaty, stress-free dance experience for adults! We are the #1 brand for pop-music inspired, choreography-based dance classes, programs, and parties. Joining our staff is an opportunity to change lives, empower others, and do what you love as we inspire confidence and build community with others. We offer flexible part-time hours, extensive support and personal development, leadership opportunities, and the opportunity to be part of a growing, values-driven franchise organization.

Interested in what a DivaDance® class is like? Check out this video!

The Gig

As a Client Concierge, you are the face of client experience and a key driver of revenue growth in our studio. You will actively lead sales operations, book new leads, and ensure every client has an exceptional, memorable experience from the moment they walk into class. You'll leverage your passion for people, your attention to detail, and your perseverance to help DivaDance grow!

Responsibilities

• Welcome and check in clients
• Conduct needs analysis with new clients and introduce membership options
• Proactively reach out to leads via text, email, and social media
• Follow up with no-shows, late cancels, and old leads to rebook and reconnect
• Help book intro classes and support membership sales goals
• Make end-of-class announcements and promote studio events
• Capture and share class content for social media
• Keep accurate sales notes and update lead records in our CRM
• Collaborate with instructors and team to ensure a great client experience

Expectations

• Minimum 5 shifts/week (1.5-2 hours per shift), evenings and weekends as needed
• Meet or exceed goals for trials sold, bookings, and lead follow-up
• Be proactive, organized, goal-driven, and represent DivaDance values in every interaction
• Maintain accurate records and communicate effectively with the sales and studio team

About You

• Friendly, outgoing, and goal-oriented
• Strong communicator (in-person, on phone, and online)
• Comfortable with basic tech and social media
• Customer service or sales experience a plus
• Available for at least 5 evening/weekend shifts per week
• Eligible to work in the US

Perks

• Hourly pay
• Free dance classes
• Flexible, fun, and supportive team
• Growth opportunities

Ready to apply? We are committed to building a diverse, inclusive team that reflects our community. If you are passionate about dance, empowerment, and making a difference, we want to hear from you!