Parts Support & Inventory Specialist

Crown; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Crown in Tampa is seeking a detail-oriented parts coordinator to answer and process incoming parts calls, pull orders, receive and stock parts, and develop relationships with Crown factory and outside vendors. This role emphasizes accurate inventory management and proactive service.

The position focuses on maintaining stock integrity, ensuring timely order fulfillment, and fostering positive relationships with customers and partners to support overall satisfaction.

Qualifications

• High school diploma or equivalent.
• 1
• Valid driver's license with good driving record.

Responsibilities

• Answer and process incoming parts calls from customers and service technicians.
• Pull orders, receive and put up stock.
• Order parts and develop relationships with Crown factory and outside vendors.
• Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
• Maintain direct contact with current and prospective customers.
• Process paperwork.
• Inventory control to include cycle counts of stockroom, vans and customer consignments.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Numerical perception

Computer skills

Lift truck experience

Teamwork

Education

High school diploma or equivalent

Valid driver's license

Job description

Crown in Tampa is seeking a detail-oriented parts coordinator to answer and process incoming parts calls, pull orders, receive and stock parts, and develop relationships with Crown factory and outside vendors. This role emphasizes accurate inventory management and proactive service.

The position focuses on maintaining stock integrity, ensuring timely order fulfillment, and fostering positive relationships with customers and partners to support overall satisfaction.