Parts Specialist – Inventory & Customer Support

Bobcat of York; Ontelaunee Township (PA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision insurance

401(k) with company match

Paid holidays

Paid time off

Employee discounts

EAP

Job summary

Crownstone Equipment is seeking a detail-oriented Parts Specialist to support daily parts operations at our Leesport, PA location. You will assist customers, manage inventory, and ensure the right parts are available when needed, collaborating with service and sales teams to keep operations running smoothly.

The ideal candidate will have at least 1 year of related experience, strong organizational and customer service skills, and familiarity with dealership systems.

Qualifications

• High school diploma or equivalent.
• At least 1 year of related experience in parts sales, inventory management, or service support.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Provide excellent customer service, assisting clients with parts selection, pricing, and availability.
• Answer incoming calls and greet customers in the parts department with professionalism.
• Research parts in the inventory system to ensure correct orders.
• Stock incoming inventory and maintain organized storage for easy retrieval.
• Communicate with the Parts Manager about inventory levels, special orders, and restocking needs.
• Collaborate with the service team to anticipate parts requirements and support efficient workflow.
• Make realistic commitments to customers and communicate proactively if delays or issues arise.
• Maintain accurate records of all parts sales, returns, and inventory adjustments.
• Cross-train as needed to support service or rental operations.
• Perform all other duties as assigned.

Skills

Customer service

Inventory management

Parts sales

Communication

Education

High school diploma

Tools

Dealership software

Job description

Crownstone Equipment is seeking a detail-oriented Parts Specialist to support daily parts operations at our Leesport, PA location. You will assist customers, manage inventory, and ensure the right parts are available when needed, collaborating with service and sales teams to keep operations running smoothly.

The ideal candidate will have at least 1 year of related experience, strong organizational and customer service skills, and familiarity with dealership systems.