Parts Customer Care Specialist – Inventory & Service

Crown Equipment Corporation; Hicksville (NY); Vor Ort; USD 34.440 - 38.572; Vollzeit

Benefits dieser Stelle

Competitive wages

Zusammenfassung

Crown Equipment Corporation in Hicksville, NY is seeking a Parts Specialist to answer and process incoming parts calls from customers and service technicians, pull and stock parts, and develop relationships with Crown factories and outside vendors. Ideal candidates have a high school diploma, a valid driver's license, strong communication and teamwork, and familiarity with inventory control.

The position offers competitive wages, with starting pay ranging from $25.00 to $28.00 per hour,

Qualifikationen

• High school diploma or equivalent.
• Valid driver's license and good driving record.
• Strong communication and organizational skills.

Aufgaben

• Answer and process incoming parts calls from customers and service technicians.
• Pull orders, receive and put up stock.
• Order parts and develop relationships with Crown factory and outside vendors.
• Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
• Maintain direct contact with current and prospective customers.
• Process paperwork.
• Inventory control to include cycle counts of stockroom, vans and customer consignments.

Kenntnisse

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Numerical perception

Computer skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Crown Equipment Corporation in Hicksville, NY is seeking a Parts Specialist to answer and process incoming parts calls from customers and service technicians, pull and stock parts, and develop relationships with Crown factories and outside vendors. Ideal candidates have a high school diploma, a valid driver's license, strong communication and teamwork, and familiarity with inventory control.

The position offers competitive wages, with starting pay ranging from $25.00 to $28.00 per hour,