Parts Support & Inventory Specialist

Crown Equipment Corporation; Evansville (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

Prescription plan

401K plan

Life insurance

Disability benefits

Parental leave

Paid holidays

Paid vacation

Tuition reimbursement

Job summary

Crown Equipment Corporation seeks a Customer Service/Parts Coordinator to answer parts calls, pull and stock parts, and liaise with factories and vendors. You will build relationships with customers and manage paperwork and inventory daily.

The role emphasizes accurate communication, teamwork, and strong organizational skills to ensure high customer satisfaction and timely delivery of parts.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with good driving record.
• Customer service experience preferred.

Responsibilities

• Answer and process incoming parts calls from customers and service technicians.
• Pull orders, receive and put up stock.
• Order parts and develop relationships with Crown factory and outside vendors.
• Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
• Maintain direct contact with current and prospective customers.
• Process paperwork.
• Inventory control including cycle counts of stockroom, vans and customer consignments.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Numerical perception

Computer skills

Education

High school diploma or equivalent

Job description

Crown Equipment Corporation seeks a Customer Service/Parts Coordinator to answer parts calls, pull and stock parts, and liaise with factories and vendors. You will build relationships with customers and manage paperwork and inventory daily.

The role emphasizes accurate communication, teamwork, and strong organizational skills to ensure high customer satisfaction and timely delivery of parts.