Parts & Supplies Sales Coordinator

Woodson & Bozeman LLC; Memphis (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Woodson & Bozeman LLC in Memphis, TN is seeking a proactive Parts & Supplies Coordinator who will drive profitable sales by supporting branches, Territory Managers, and customers. You will coordinate pricing, promotions, vendor rebates, and marketing initiatives to boost engagement, revenue, and margin.

The role requires 2+ years inside sales or customer service, HVAC industry experience preferred, and proficiency with Microsoft Office and ERP systems.

Qualifications

• 2+ years of inside sales, customer service, or related experience preferred.
• HVAC industry experience preferred.

Responsibilities

• Provide sales teams with tools, information, and resources to grow customer relationships and increase sales.
• Support onboarding and development of new Parts & Supplies customers.
• Coordinate project and multifamily quoting.
• Coordinate with purchasing, Territory Managers, and branch teams to align inventory and product requirements.
• Maintain and communicate competitive pricing intelligence and market opportunities.

Skills

Strong communication

Customer relationship management

Detail oriented

Organized

Multitasking

Team collaboration

Adaptability

Tools

Microsoft Office

ERP

Job description

This position is the operational and administrative backbone of our Parts & Supplies business.This role drives profitable sales growth by supporting branches, Territory Managers, coordinating customer opportunities, managing vendor rebate and promotional programs, and executing marketing initiatives that increase customer engagement, revenue, and margin.

• Provide sales teams with the tools, information, and resources needed to grow customer relationships and increase sales.
• Support the onboarding and development of new Parts & Supplies customers.
• Coordinate project and multifamily quoting
• Coordinate with purchasing, Territory Managers, and branch teams to align inventory, product requirements, and changing customer demand.
• Maintain and communicate competitive pricing intelligence and market opportunities.

Primary Coordinator Between Departments

• Serve as the primary communication link between sales, purchasing, and vendors
• Ensure pricing, product information, promotions, and market intelligence are communicated consistently and accurately across the organization.
• Help remove obstacles that delay customer opportunities or sales execution.
• Submit and track vendor claimbacks and rebate programs through completion.
• Identify opportunities to maximize available vendor incentive, co-op, and promotional support.
• Ensure the company captures the full value of vendor agreements and programs.

Marketing & Promotional Support

• Develop and distribute monthly Parts & Supplies promotional campaigns
• Coordinate customer programs, sales incentives, product launches, and related communications
• Maintain Parts & Supplies price files and price books
• Support and measure initiatives designed to increase customer engagement, sales growth, and return on marketing investments

Key Performance Indicators

• P&S gross profit dollar growth and margin performance
• Share-of-wallet / P-Score Improvement
• Growth of low and underpenetrated accounts
• Co-op capture rate and utilization
• Marketing ROI for promotions

Qualifications

• 2+ years of inside sales, customer service, or related experience preferred
• HVAC industry experience preferred
• Proficient in Microsoft Office; ERP experience preferred
• Must have strong communication and customer relationship skills
• Customer focused mindset with a service-oriented approach
• Shows initiative and ability to think unconventionally
• Detail-oriented, organized, and consistent
• Ability to handle multiple priorities without losing quality
• Comfortable working in a fast-paced, growth environment
• Positive team attitude that can handle accountability
• Ability to work collaboratively across departments and partners
• Able to travel occasionally (2-3 times a year)