Business Development Manager

Woodson & Bozeman LLC; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Woodson & Bozeman LLC is seeking a Field Sales & Account Development professional to drive revenue growth for Parts & Supplies in West Tennessee and North Mississippi. You will spend time in the field, call on customers, and manage multiple accounts across branches.

You will collaborate with Territory Managers, support onboarding, and expand share of wallet with existing customers while targeting new contractors and facilities that use HVAC services in-house.

Qualifications

• 4+ years of sales experience.
• HVAC industry experience preferred.
• Strong communication and customer-relations skills.
• Detail-oriented and able to manage multiple priorities.

Responsibilities

• Grow P&S sales within existing house accounts in West TN and North MS.
• Partner with Territory Managers in underperforming P&S accounts as needed.
• Spend time in the field calling on customers and prospects.
• Identify low/no penetration accounts and develop P&S growth plan for each.
• Expand share of wallet with customers who currently purchase only a portion of their P&S needs from us.
• Target contractors as the primary customer base while developing additional opportunities with hotels, schools, facilities, and businesses that perform HVAC service in-house.
• Conduct joint and independent customer calls with P&S Director, Territory Managers, and vendor representatives with particular focus on underperforming and high-potential accounts.
• Develop new customers by assessing their needs, recommending solutions, and coordinating successful onboarding with branches.
• Partner closely with branch teams to identify sales opportunities, resolve customer challenges, and improve product availability.
• Communicate customer demand, inventory requirements, and emerging product needs to P&S Director, Purchasing, and branch teams.
• Work closely with key vendors to build and maintain strong product knowledge and identify new sales opportunities.
• Coordinate vendor counter days, product training, and other activities that increase branch and customer product knowledge.
• Drive cross-selling opportunities with customers, branches, and Territory Managers

Skills

Sales

Communication

CRM

ERP

MS Office

Tools

Microsoft Office

ERP systems

Job description

This position contributes directly to the profitable growth of Parts & Supplies and is accountable for revenue growth through share of wallet increase with existing accounts, development of underpenetrated accounts, and acquisition of new customers.

In conjunction with the P&S Director this position ensures branches and supply chain have the appropriate information needed and are trained to support customer demand.

Field Sales & Account Development

• Grow Parts & Supplies (P&S) sales within existing house accounts in West TN and North MS.
• Partner with Territory Managers in underperforming P&S accounts as needed.
• Spend time in the field calling on customers and prospects.
• Identify low/no penetration accounts and develop P&S growth plan for each.
• Expand share of wallet with customers who currently purchase only a portion of their P&S needs from us.
• Target contractors as the primary customer base while developing additional opportunities with hotels, schools, facilities, and businesses that perform HVAC service in-house.
• Conduct joint and independent customer calls with P&S Director, Territory Managers, and vendor representatives with particular focus on underperforming and high-potential accounts.
• Develop new customers by assessing their needs, recommending solutions, and coordinating successful onboarding with branches.
• Partner closely with branch teams to identify sales opportunities, resolve customer challenges, and improve product availability.
• Communicate customer demand, inventory requirements, and emerging product needs to P&S Director, Purchasing, and branch teams.
• Work closely with key vendors to build and maintain strong product knowledge and identify new sales opportunities.
• Coordinate vendor counter days, product training, and other activities that increase branch and customer product knowledge.
• Drive cross-selling opportunities with customers, branches, and Territory Managers

In Office

• Prepare for customer calls, develop quotes, research solutions, and provide timely follow-up to customers.

Key Performance Indicators

• P&S gross profit dollar growth and margin performance
• Share-of-wallet / P-Score Improvement
• Growth of low and underpenetrated accounts
• New P&S account activation and ongoing purchasing
• Field activity and customer coverage, including quality customer calls and documented follow-up

Qualifications

• 4+ years of sales experience
• HVAC industry experience preferred
• Proficiency in Microsoft Office; ERP experience preferred
• Must have strong communication and customer relationship skills
• Customer focused mindset with a service-oriented approach
• Shows initiative and ability to think unconventionally
• Detail-oriented, organized, and consistent
• Ability to handle multiple priorities without losing quality
• Comfortable working in a fast-paced, growth environment
• Positive team attitude that can handle accountability
• Ability to work collaboratively across departments and partners