Parts Specialist: Top-Notch Service & Auto Parts Expert

O'Reilly Auto Parts

Robstown (TX)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Stock purchase plan

Health insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management. The role includes greeting customers, assisting with merchandise selection, processing transactions, and handling returns.

Bilingual candidates encouraged to apply; prior automotive parts knowledge is a plus and ASE certification is desired. This on‑site position offers growth opportunities and comprehensive benefits.

Qualifications

Ability to quickly identify and locate parts and information
Deliver outstanding, friendly service to customers
Capable of multitasking between in-store and phone inquiries

Responsibilities

Greet customers and assist in selecting merchandise
Promote store customer service programs and upsell related items
Handle cash, checks, and credit card transactions accurately
Process exchanges/returns per policy
Assist with store tasks such as stocking, planogram updates, and lighting/cleaning
Provide phone support and quote prices for parts
Support professional customers and installers as needed
Follow training and company policies

Skills

Customer service

Multitasking

English/Spanish bilingual

Job description

Bilingual candidates encouraged to apply; prior automotive parts knowledge is a plus and ASE certification is desired. This on‑site position offers growth opportunities and comprehensive benefits.

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