Parts Specialist: Top-Notch Customer Service & Growth

O'Reilly Auto Parts; Durand (MI); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off

401k with match

Health insurance

Employee discounts

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service for retail and installer customers. The role supports store management and may involve driving to meet business needs. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise, processing transactions, handling exchanges, and aiding with daily store operations and training.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Excellent customer service and communication skills.
• Multitask effectively handling in-store and phone customers.

Responsibilities

• Greet customers and assist with merchandise selection.
• Process cash/credit transactions accurately.
• Handle exchanges/returns per policy and resolve issues.
• Assist with store operations, stocking, and planogram upkeep.
• Support professional customers and installers as needed.

Skills

Alphanumeric matching

Outstanding customer service

Multitasking

Bilingual

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service for retail and installer customers. The role supports store management and may involve driving to meet business needs. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise, processing transactions, handling exchanges, and aiding with daily store operations and training.