Parts Specialist: Auto Parts Service & Customer Support

O'Reilly Auto Parts; Rialto (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. You will support store management, greet customers, assist with merchandise selection, quote prices, and process various transactions while maintaining accuracy and professionalism.

Fluency in multiple languages is encouraged, and prior automotive parts knowledge is helpful. This on-site role includes responsibilities across daily operations and ensuring customer satisfaction

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist in serving professional customers as needed and directed.
• Handle cash, credit transactions, exchanges and returns according to policy.
• Provide excellent service to store customers by phone and in person.

Skills

Customer service

Multitasking

Cash handling

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. You will support store management, greet customers, assist with merchandise selection, quote prices, and process various transactions while maintaining accuracy and professionalism.

Fluency in multiple languages is encouraged, and prior automotive parts knowledge is helpful. This on-site role includes responsibilities across daily operations and ensuring customer satisfaction