Parts Specialist: Auto Parts & Customer Service Pro

O'Reilly Auto Parts

Junction City (OR)

Sur place

USD 22 000 - 30 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Medical, Dental, & Vision Insurance
401k with Employer Contributions
Stock Purchase Plan
Tuition Assistance
Career Growth
Paid Time Off
Wellbeing Programs

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers in a fast-paced store environment. Bilingual candidates are encouraged to apply, and the role supports store leadership with daily tasks and operations.

Responsibilities include greeting customers, assisting with part selections, processing transactions, and handling returns while maintaining accurate cash handling and inventory procedures.

Qualifications

  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly and professional customer service
  • Must be able to multitask, handling customers on the phone and in the store at the same time
  • Desirable: bilingual (Spanish) fluency and automotive product knowledge

Responsabilités

  • Greet customers and assist them in selecting merchandise.
  • Support managers and installers in serving professional customers as needed.
  • Handle cash drawer, payments, and returns per policy.
  • Answer store phone calls, look up parts, quote prices, and promote related items.
  • Perform stocking, planogram updates, and daily operational tasks.

Connaissances

Customer service
Multitasking
Alphanumeric matching
Bilingual preferred

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide top-tier service to retail and installer customers in a fast-paced store environment. Bilingual candidates are encouraged to apply, and the role supports store leadership with daily tasks and operations.

Responsibilities include greeting customers, assisting with part selections, processing transactions, and handling returns while maintaining accurate cash handling and inventory procedures.

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