Parts Specialist: Customer Service & Growth Opportunities

O'Reilly Auto Parts; Algonquin (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k start day one

Health insurance

Paid time off

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high level service to retail and installer customers, and support store management in accomplishing tasks.

The role emphasizes greeting customers, assisting with merchandise, processing transactions, and maintaining stock while upholding company policies. Bilingual candidates are encouraged to apply, and there are growth opportunities with a strong benefits package.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management in assigned tasks.
• Answer store calls, lookup parts and quote prices.
• Process cash, checks, and credit card transactions.
• Handle exchanges and returns per policy.
• Maintain stock, planogram updates, and inventory counts.
• Perform in-store services (e.g., install wipers, test batteries).

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high level service to retail and installer customers, and support store management in accomplishing tasks.

The role emphasizes greeting customers, assisting with merchandise, processing transactions, and maintaining stock while upholding company policies. Bilingual candidates are encouraged to apply, and there are growth opportunities with a strong benefits package.