Parts Specialist: Customer Service & Growth (Bilingual)

O'Reilly Auto Parts; Longmont (CO); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Health/Wellbeing Programs

Tuition Assistance

Career Growth

Paid Time Off

Job summary

O'Reilly Auto Parts in Longmont, CO is seeking a Parts Specialist to deliver high‑level service to retail and installer customers. You will greet customers, help them select merchandise, quote prices, and process transactions, while supporting store management with tasks.

This role requires strong multitasking, clear communication, and a willingness to learn through training. Bilingual candidates are encouraged to apply, and driving duties may arise as needed by the store.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must multitask, handling customers on the phone and in-store simultaneously.

Responsibilities

• Greet retail/walk-in customers and assist in merchandise selection.
• Support managers and installer service specialists for professional customers.
• Maintain cash drawer and process transactions accurately.
• Handle exchanges and returns per policy and resolve complaints.
• Perform daily operational tasks, stocking, and planogram updates.
• Provide in-store services (e.g., wipers, batteries) as trained.
• Occasionally operate a delivery vehicle if needed.

Skills

Multitasking

Customer service

Cash handling

Job description

O'Reilly Auto Parts in Longmont, CO is seeking a Parts Specialist to deliver high‑level service to retail and installer customers. You will greet customers, help them select merchandise, quote prices, and process transactions, while supporting store management with tasks.

This role requires strong multitasking, clear communication, and a willingness to learn through training. Bilingual candidates are encouraged to apply, and driving duties may arise as needed by the store.