Parts Specialist: Customer Service & Growth (Bilingual)

O'Reilly Auto Parts; Parker (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k plan

Paid time off

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Stock purchase plan

Career growth

Job summary

O’Reilly Auto Parts in Parker, CO is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role involves greeting customers, assisting with product selection, and working with store management on tasks, including ringing up sales, processing returns, and handling complaints.

Bi-lingual candidates are encouraged to apply. The position supports daily operations, training, and potential driving duties as needed, with a comprehensive compensation package.

Qualifications

• Provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store simultaneously.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Greet retail customers promptly and assist with merchandise selection.
• Support managers and installer service specialists for professional customers.
• Handle cash, checks, and credit transactions, maintain the cash drawer securely.
• Process exchanges and returns per company policies.
• Address and resolve customer complaints professionally.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O’Reilly Auto Parts in Parker, CO is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role involves greeting customers, assisting with product selection, and working with store management on tasks, including ringing up sales, processing returns, and handling complaints.

Bi-lingual candidates are encouraged to apply. The position supports daily operations, training, and potential driving duties as needed, with a comprehensive compensation package.