Parts Specialist: Customer-Driven Auto Parts Expert

O'Reilly Auto Parts; Lenoir City (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k with employer contributions from

Medical, Dental, Vision Insurance

Paid Time Off

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high levels of service to retail and installer customers and to assist store management as needed.

Key duties include greeting customers, assisting with merchandise selection, processing transactions, handling exchanges/returns, and supporting the service team. The role requires strong communication, reliability, and the ability to multitask in a busy store environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store.

Responsibilities

• Greet customers, assist with product selection and related selling.
• Serve professional customers and support installers as needed.
• Handle cash, checks, credit transactions and returns per policy.
• Address customer complaints and assist with in-store servicing tasks.
• Occasionally drive a delivery vehicle when required.

Skills

Outstanding customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high levels of service to retail and installer customers and to assist store management as needed.

Key duties include greeting customers, assisting with merchandise selection, processing transactions, handling exchanges/returns, and supporting the service team. The role requires strong communication, reliability, and the ability to multitask in a busy store environment.