Parts Specialist - Customer-Driven Auto Parts Expert

O'Reilly Auto Parts; Burlington (KY); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k with employer contributions

Medical, dental & vision insurance — 1

Tuition assistance

Career growth opportunities

Zusammenfassung

O'Reilly Auto Parts is hiring a Parts Specialist to deliver top-notch service to retail and installer customers while supporting store management with daily tasks.

Responsibilities include greeting customers, helping select merchandise, handling phone inquiries, processing transactions, and assisting with image maker and planogram updates in line with company policy. Bilingual candidates are encouraged to apply.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Follow and promote all company customer service programs.
• Greet customers and assist in merchandise selection.
• Assist professional customers as needed and directed.
• Answer store phone calls and look up parts and prices.
• Handle cash, checks, and card transactions accurately.
• Process exchanges and returns per policy.
• Resolve customer complaints politely.
• Support daily store operations and planogram updates.
• Perform in-store services and occasional deliveries as needed.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Tools

ASE certification

Jobbeschreibung

O'Reilly Auto Parts is hiring a Parts Specialist to deliver top-notch service to retail and installer customers while supporting store management with daily tasks.

Responsibilities include greeting customers, helping select merchandise, handling phone inquiries, processing transactions, and assisting with image maker and planogram updates in line with company policy. Bilingual candidates are encouraged to apply.